• Articulate thoughts and ideas effectively using oral, written and nonverbal communication skills in a variety of forms and contexts
• Listen effectively to decipher meaning, including knowledge, values, attitudes and intentions
• Use communication for a range of purposes (e.g. to inform, instruct, motivate and persuade)
• Utilize multiple media and technologies, and know how to judge their effectiveness a priori as well as assess their impact
• Communicate effectively in diverse environments (including multi-lingual)

• Demonstrate ability to work effectively and respectfully with diverse teams
• Exercise flexibility and willingness to be helpful in making necessary compromises to accomplish a common goal
• Assume shared responsibility for collaborative work, and value the individual contributions made by each team member

Additional resources are listed below:

1.   Web Index for Communication Resources

Online index of many communication related topics and resources

2.   Engauge overview of communication skills

3.   List of resources for communication skills - MIT

4.   MindTools - E-book on communication skills

The articles in this section of Mind Tools help you to understand effective communication, and then show you how to communicate your message in the best possible way. After completing this section, you should have a better understanding of how to communicate effectively - to individuals and groups, via spoken communications, written communications, and even electronic communications.